# Questions about Velais

Short answers to the questions people ask us most often, with the page that has the detail.

## About Velais

### What does Velais do?

Velais brings professional AI engineers inside a company. We train teams to use AI tools on the Claude platform, then build AI into the systems they work with: data integration, AI agents, data pipelines and governance.

### Where is Velais based?

Velais AI Solutions FZCO is registered in the IFZA free zone in Dubai Silicon Oasis, Dubai, United Arab Emirates. We train teams remotely or in person.

### How is Velais different from an AI consultancy?

One team takes each problem from design to production: the engineers who map the problem also build, deploy and run the system. Every AI release first passes an evaluation agreed with the client.

## AI training

### What is AI training for employees, and what does your course cover?

Ours is a four-day course, two hours a day, for 10 to 30 people on the Claude platform. It covers the foundations, the Claude platform, and skills and connectors; on Day 4 each person builds a skill for a task from their own job.

### How much does corporate AI training cost?

Our course costs USD 750 per participant, for groups of 10 to 30. The price includes 8 hours of training, a seat in our Claude workspace for the course, exercises on real use cases, the skills built and the reference material.

### Do participants get a certificate?

No. The course has no exam and gives no credential. Participants leave with a working skill for their own job.

### What results have trained teams reported?

Three teams, in oil and gas, fashion and food and beverage distribution, rated their confidence with AI tools between 2.2 and 2.6 out of 5 before the course and between 4.1 and 4.2 at the end of it. They scored the course between 4.6 and 4.9 out of 5 for recommending it to a colleague. These are self-assessments taken on the last day.

## AI systems

### What does AI data readiness mean?

It means the data an AI will use is consistent and trusted, because if two systems disagree, no AI can tell which one is right. For a wholesale distributor on SAP Business One we rebuilt 21 KPIs from the raw ERP tables and reconciled each one to the cent before any AI used them.

### What can AI agents do for a business?

They can run routine work inside the company's own systems, once they have clean data, integration, rules and human verification. An assistant we built finds the right product in a large technical catalogue with sources, price, stock and lead time; 252 people used it in its first 10 weeks.

### What is AI governance?

AI governance is the set of rules that decides what each AI tool may see and do. We build one access layer with rules and policies, so every AI tool reaches the data the same way. Our catalogue assistant reads the ERP as the signed-in user, and our KPI connector can only read.

### How do you evaluate an AI system before release?

We agree with the client what good means and build the test set from real cases. Then we measure every change against a baseline, and release only when the result meets the bar.

### Do you have experience with manufacturers and distributors?

Yes. We built a catalogue assistant for a large industrial manufacturer and rebuilt the KPIs of a wholesale distributor from SAP Business One. The details are on our case studies page.

### Do you work with our existing ERP?

Yes. We connect to the ERP you run, including SAP, NetSuite, Dynamics 365 Business Central and Odoo, and choose the approach from your workflows and constraints.

## Working with us

### How is custom work priced?

We price each project after scoping it with you. A phase with a clear scope and an agreed definition of "working" can have a fixed price. The AI training is the only service with a published price.

### Where do the systems run?

They run on Microsoft Azure, much of it inside your own Azure subscription and tenant, so production costs sit on your own cloud bill.

### What happens after a system is delivered?

The team that built it can keep it running, with a monthly package of support hours.

### How do we get in touch?

Book a call with us from the button on any page of this site.
