Yourprocessisunique.Yourtoolsshouldn'tbegeneric.
The Gap
Off-the-shelf software handles 80% of what you need. The last 20%—the part that makes your operation different—gets shoved into spreadsheets, manual workarounds, or ignored entirely.
We build that missing 20%. Custom tools, integrations, and AI agents that fit your exact workflow. Not platforms to configure, but solutions that ship.
Your data. Your rules. Your competitive edge. Built in weeks, not quarters.
What We Deliver
WhattypesofcustomAIproductsdoyoubuild?
Built for your workflow. Not another platform to configure. Custom tools that fit exactly how you work, integrated with your existing systems.
Custom Internal Tools & Portals
Purpose-built applications for your team. Dashboards, admin panels, workflow tools - designed for how you actually work, not how a SaaS vendor thinks you should.
Integration Layers
Connect the systems that don't talk to each other. APIs, webhooks, data pipelines. One source of truth across your stack.
Workflow Automation
Automate the repetitive work your team does manually. Document processing, approvals, notifications, data entry. Humans for decisions, machines for execution.
AI Copilots & Agents
AI that knows your business. RAG over your documents. Agents that execute tasks. Chatbots that actually answer questions. All connected to your data.
Generictoolscan'tsolvespecificproblems.
Sound Familiar?
Whendoyouneedcustomsoftware?
Signs you need custom solutions. These are the patterns we see in teams that benefit most from purpose-built tools.
You're the integration layer
Copy-paste between systems. Export from one tool, reformat, import to another. Your team is the middleware nobody wanted.
The tool almost fits
You're paying for a platform that does 80% of what you need. The other 20% lives in spreadsheets and Slack.
AI without context
ChatGPT doesn't know your products, customers, or processes. You need AI that's trained on your reality.
How We Work
HowdoescustomAIdevelopmentwork?
Working software over comprehensive documentation. We ship early, test with real users, and refine based on what actually matters.
Define the workflow
We map the exact workflow you need to automate or augment. Inputs, outputs, decisions, integrations. Scope tight, outcome clear.
Build fast, iterate
Working software in weeks, not months. Ship early, test with real users, refine based on feedback. No big-bang launches.
Deploy and support
Production-ready deployment, documentation, training. Then ongoing support to ensure adoption sticks and the tool evolves with your needs.
Frequently Asked Questions
CommonquestionsaboutcustomAIproducts
What is a custom AI product?
A custom AI product is purpose-built software that uses AI capabilities - like RAG (Retrieval Augmented Generation), agents, or workflow automation - designed specifically for your business processes and data. Unlike off-the-shelf SaaS tools, custom AI products integrate with your existing systems and are trained on your specific knowledge base.
How long does it take to build a custom internal tool?
Most custom internal tools ship to production in under 8 weeks. We start with a tight scope definition in week 1, deliver working software by week 3-4 for user testing, then refine based on feedback. Our iterative approach means you see progress early and can course-correct before the final delivery.
When should I build custom software instead of buying off-the-shelf?
Build custom when: (1) you're the integration layer - manually copying data between systems, (2) you're paying for a tool that does 80% of what you need while the other 20% lives in spreadsheets, or (3) you need AI that knows your specific products, customers, and processes. If your competitive advantage depends on a unique workflow, that workflow deserves custom tooling.
What is RAG and how does it work for business?
RAG (Retrieval Augmented Generation) connects AI language models to your company's documents and data. Instead of generic ChatGPT responses, RAG-powered AI answers questions using your specific knowledge base - product manuals, contracts, SOPs, customer data. This means AI that actually knows your business, not just the internet.
How much does custom AI development cost?
Custom AI product development typically costs 50-80% less than traditional enterprise software projects because we use modern AI-assisted development practices. We offer value-based pricing tied to measurable outcomes - like manual effort removed or cycle time reduced - so you're paying for results, not hours.
Let'sstartaconversation.
Ready to transform your supply chain? Drop us a message and we'll get back to you within 24 hours.
01 -- Email
team@velais.com