Service
OperationalDiagnostic
We map your operational flows, identify where value is leaking, and quantify the impact in concrete economic terms. Fixed scope, four weeks from the day your data lands. The report is yours either way.
Best for
Manufacturers and distributors who know they have operational problems but don't know exactly what they are, where they're losing money, or where to start. The Diagnostic turns that suspicion into a quantified roadmap. It isn't right for everyone: if you have already measured the problem, or you need one specific thing built, we will say so and propose that instead.
What we deliver
Intake
Before anything starts. We sign an NDA, you complete a structured questionnaire, and we collect systematic exports from your systems: orders, stock, returns, quotes, supplier invoices. We also confirm what your current management system can and cannot expose. The four weeks start when this data lands, not when the contract is signed.
Discovery Workshop
Week 1. A workshop with the key people in your company, video or on-site. We map four flows: order-to-cash, purchase-to-pay, warehouse, and the one specific to your sector. For every step we ask who does it, with which tool, what happens when it goes wrong, and how often it goes wrong.
Operational Flow Mapping
We follow the real journey of an order, from the moment it comes in to the moment it gets invoiced. We talk to the people who do the work every day, never to the owner alone. The gap between how a process is described and how it actually runs is where the leaks live.
Issue Identification & Quantification
Week 2. We analyze the data, identify issues, and quantify their economic impact in dollars per year. Some of what we find never comes up in conversation and only shows up in the numbers. Not generic advice. Specific, measurable problems, backed by evidence from your own systems.
Solution Prioritization
Week 3. For every issue, the optimal technological solution to fix it. Prioritized by economic impact and feasibility. No vendor pitching, no shopping list. Just what fixes the problem.
Final Report
Week 4. A complete report including the map of your processes, the issues quantified in dollars, and a prioritized action plan, walked through with your decision makers. The report is yours. You can continue with us, or take it elsewhere.
The commitment
4 weeks from your data
Workshop in week 1
Report by week 4
Credited if you proceed
Yours to take elsewhere
Connect
Let's start a conversation
It starts with a free one-hour qualification workshop, where we work out together whether a Diagnostic is the right move for you. If it is: fixed scope, four weeks from the day your data lands, and the fee is credited against the implementation if you decide to go ahead.
Book a qualification call